Current info
Everything important for your stay at the Hanauerhof
Dear guests,
Since 03.04.2022 there are no more access restrictions in Baden Württemberg.
We are very pleased to welcome you in our hotel!s!
Our cancellation policy
1.) in case of direct booking of the Üof or ÜF rate
- Cancellation free of charge until 6 pm on the day of arrival.
- Cancellation after 6 pm on the day of arrival: 80 % cancellation fee of the total price
2.) in case of direct booking of the HP rate as well as our arrangements (except point 3)
- Cancellation free of charge until 8 days before arrival
- Cancellation from 7 days before arrival: 80 % cancellation fee of the total price
3.) in case of direct booking of the arrangements 5=4 as well as 7=6 incl. one free night
- no free cancellation possible: 100 % cancellation fee of the total price
4.) for group bookings
- Cancellation up to 42 days before arrival: cancellation free of charge
- Cancellation from 41 to 22 days before arrival: 20 % cancellation fee of the total price
- Cancellation from 21 to 15 days before arrival: 40 % cancellation fee of the total price
- Cancellation from 14 to 8 days before arrival: 60 % cancellation fee of the total price
- Cancellation from 7 to 1 day before arrival: 80 % cancellation fee of the total price
- No show or cancellation on the day of arrival: 100 % cancellation fee of the total price
Our hygiene concept
In order to ensure the well-being of all our guests and our team, we have worked out a hygiene concept,
so that nothing stands in the way for your stay at our hotel.
At the reception there are glass panes for protection. You will find a disinfectant dispenser in the entrance area. In general, a tightened hygiene concept has been introduced throughout the hotel with regular cleaning and disinfection of potential transmission points, regular ventilation and air purification through ventilation systems with HEPA filters. In addition to the safety concept, our entire team - in addition to general hygiene instructions - was of course trained in their specific areas of work.
Your room will be thoroughly disinfected with a cold fogging machine and sufficiently ventilated before arrival. Our housekeeping team has been trained according to the relevant regulations.
We thank you for your support in our hygiene concept
and we are looking forward to welcoming you soon at our hotel!