Data protection declaration

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For more detailed information on the subject of data protection, please refer to our data protection notices listed below this text.

Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

Hotel Hanauer Hof
Ortenauer Street 50
77767 Appenweier
Phone.: (07805)9566 -0
Fax: (07805)95 66 -66
E-mail: info@hanauer-hof.de
Internet: www.hanauer-hof.de

Managing Director: Hugo Ernst

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.


What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.


Analysis tools and tools from third-party providers
When you visit our website, your surfing behaviour may be statistically analysed. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection information.

You can object to this analysis. We will inform you about the possibilities of objection in these data protection notices.

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website
If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (e.g. account number in the case of direct debit authorisation), this data is required for payment processing.


Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Objection to advertising e-mails
We hereby object to the use of contact data published within the framework of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, e.g. via spam e-mails.
 

DATA COLLECTION ON OUR WEBSITE


Cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Necessary data storage includes cookies that are absolutely necessary for the functions of a website. This means, for example, the storage of log-in data, the shopping basket or the language selection by so-called session cookies (which are deleted when the browser is closed).

By contrast, text files that do not solely serve to make the website functional but also collect other data are regarded as non-essential cookies. These include the following cookies:

Tracking cookies
Targeting cookies
Analysis cookies
Cookies from social media websites
Necessary cookies may be set from the outset, i.e. even without prior consent by the user. In contrast, website visitors must consent before cookies store non-essential data.

Server log files
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. This information is:

browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.

This data is collected on the basis of Art. 6 Para. 1 lit. b and f DSGVO. We have a legitimate interest in the technically error-free presentation and optimisation of our website - the server log files must be collected for this purpose. The processing also serves the fulfilment of a contract or the implementation of pre-contractual measures.

Enquiry by e-mail, contact form, telephone or fax
If you contact us by e-mail, contact form, telephone or fax, your enquiry including all personal data resulting from it (name, e-mail, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, or on our legitimate interests (Art. 6 (1) lit. f DSGVO), as we have a legitimate interest in the effective processing of enquiries addressed to us....

The data you send to us via contact requests remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed) or you request us to delete it. Mandatory statutory provisions - in particular statutory retention periods - remain unaffected. .

vioma BOOKING - Online bookings and booking requests

Our website uses the booking technology vioma BOOKING, provided by vioma GmbH, Industriestraße 27, 77656 Offenburg ("vioma"). We have concluded an order processing agreement with vioma.

If you make an online booking or a booking enquiry via our website, we require your e-mail address, your travel data, the booked product and your title as well as first and last name for processing. In individual cases, your telephone number will also be requested in order to be able to contact you quickly, particularly in relation to unforeseeable circumstances that affect your booking.

For the calculation of the valid travel price, the dates of stay, the selected product, the number of persons travelling and whether the persons are adults or children are required. If you are travelling with children, the age of the children is also requested for the correct calculation of the travel price. Furthermore, we ask for the desired means of payment for the trip. If a prepayment is applicable for your travel parameters, you will be forwarded to a payment service provider for the secure processing of the prepayment after selecting the desired means of payment. Further information in the form is provided on a voluntary basis.

The processing of your data for the online booking and the online booking request is based on Art. 6 para. 1 lit. b DSGVO and serves the fulfilment of a contract or the implementation of pre-contractual measures.

The data you transmit to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

Registration on this website
You can register on our website in order to use additional functions on the site. We only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

In the event of important changes, for example in the scope of the offer or in the event of technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

Cookie consent
Our website uses the cookie consent technology of vioma GmbH to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is vioma GmbH ("vioma"), Industriestraße 27, 77656 Offenburg, Germany. When you enter our website, a vioma cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data will not be passed on to us.

Revocation of your consent
The consent you have given in the cookie consent dialogue to the storage of certain cookies, or the revocation of this consent, can be revoked at any time with effect for the future. If you wish to change your selection in the cookie consent dialogue, please click here. If you have clicked on the link, the cookie consent dialogue will appear again and you can change your selection. Alternatively, you can ask us to delete it or delete the vioma-Consent-Cookie yourself in your browser. From this point on, we no longer process your data. The logging of your consent/non-consent is based on a legal obligation in accordance with § 76 BDSG, Art. 6 para. 1 sentence 1 lit. c DSGVO. Mandatory legal retention periods remain unaffected.

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

SOCIAL MEDIA

Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here: developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy at: www.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

ANALYSIS TOOLS AND ADVERTISING

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarised by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The data processing by this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

For more information on how Google Analytics handles user data, please see Google's privacy policy: support.google.com/analytics/answer/6004245.

Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics in order to be able to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that include statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Browser Plugin".

Google Analytics e-commerce tracking
This website uses the "e-commerce tracking" function of Google Analytics. With the help of e-commerce tracking, the website operator can analyse the purchasing behaviour of website visitors in order to improve his online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product is recorded. This data can be summarised by Google under a transaction ID, which is assigned to the respective user or their device.

Storage duration
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de.

Conclusion of an order processing contract
We have concluded an order processing contract with Google and implement the requirements of the German data protection authorities when using Google Analytics.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: privacy.google.com/businesses/controllerterms/mccs/.

Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analysing, for example, which search terms have led to the display of our advertisements and how many advertisements have led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in marketing its service products as effectively as possible.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: privacy.google.com/businesses/controllerterms/mccs/.

Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google conversion tracking enables Google and us to recognise whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
 

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

More information on Google conversion tracking can be found in Google's privacy policy: policies.google.com/privacy.

vioma TAO
This website uses the functions of the web analytics service vioma TAO. The provider of vioma TAO is vioma GmbH ("vioma"), Industriestr. 27, 77656 Offenburg, Germany.

vioma TAO uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is transmitted to a vioma server in Germany and stored there.

Purpose of the processing and type of data processed

The purpose of the component is to analyse the flow of visitors to the operator's website. vioma TAO uses the data and information obtained to evaluate the use of the website, among other things, to compile online reports showing the activities on the website and to provide other services related to the use of the website.

Within the framework of this technical procedure, vioma obtains knowledge of personal data, such as the IP address of the person concerned, which vioma uses, among other things, to trace the origin of visitors and clicks. By means of the cookie, personal information is stored, for example the access time, the place from which an access originated and the frequency of visits to the website by the data subject. Each time the Internet pages are visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to vioma in Germany. This personal data is stored by vioma.

Disclosure to third parties

vioma does not pass on this personal data collected via the technical procedure to third parties.

Storage

The storage of vioma TAO cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is based on Art. 6 para. 1 lit. f DSGVO; the consent can be revoked at any time.

Storage period

We process the data as long as this is necessary for the respective purpose. Insofar as statutory retention obligations exist - e.g. under commercial law or tax law - the personal data concerned will be stored for the duration of the retention obligation. After expiry of the retention obligation, it is checked whether there is a further need for processing. If there is no longer a need, the data will be deleted.

What rights do you have with regard to your data?

You can, of course, request information about the personal data we have stored about you at any time (see below) and, if it is no longer necessary, you can request that the data be deleted or the processing restricted.

Objection

You can prevent the setting of cookies by vioma TAO at any time by means of an appropriate setting of the Internet browser used. Such a setting of the Internet browser used would prevent vioma from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by vioma can be deleted at any time via the Internet browser or other software programs.

More information on the handling of user data at vioma can be found in this data protection notice.

YouTube with extended data protection
This website integrates videos from the website YouTube. The operator of YouTube is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may save various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts.

If necessary, further data processing processes may be triggered after the start of a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

For more information about data protection at YouTube, please see their privacy policy at: policies.google.com/privacy.

YOUR RIGHTS

Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) OF THE GERMAN DATA PROTECTION ACT).

Right of appeal to the competent supervisory authority
In the event of breaches of the GDPR, data subjects have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done insofar as it is technically feasible.